Junior IT Support Consultant

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Keyrus, a leading consultancy in the domain of Data, Digital and Business Transformation is currently looking for a Junior IT Support Consultant to reinforce its internal IT team.  

Job Description

As a Junior IT Support Consultant, you will follow a comprehensive training program where you will have the opportunity to gain certifications and qualifications to help you in your professional growth.

The program will combine trainings with hands-on experience with both our internal IT experts as well as well our partners, under the lead and coaching of senior consultants. You will working equally from our offices in Strombeek Bever and our sister company, Keyrus Life Sciences, in Waterloo, Belgium 

This position will prepare you for a career as an IT support consultant in a challenging, dynamic and professional environment.

The employee will be expected to perform the following activities

  • Manage our on premise windows server and network environment
  • Manage our internal cloud environment
  • Manage our laptop pool, ordering, installation and configuration
  • Manage the SLA of our internally running applications
  • Participate in internal solution deployment (lead locally or globally)
  • Level 1 Request/Ticket Management
  • Collaborate with our central IT team in France 
  • Update Tool FAQs and process documents
  • Identify and suggest possible improvements on procedures
  • Follow standard help desk procedures
  • Stay current with system information, changes and updates
  • Determine the best solution based on the issue and details provided by users
  • Advise users on appropriate action and follow-up

Profile

  • Bachelor or Master Degree in IT, Computer Sciences, Economics, or any related field with a strong interest in IT and new technologies
  • Knowledge of, and passion for, IT
  • Excellent communication and interpersonal skills: Being in a support role you will be regularly interacting with internal Keyrus staff to help resolve IT issues
  • You will have an academic understanding of Windows 7/10, windows server, Active Directory, networking
  • You will have an academic understanding of cloud offering and deployment 
  • Good knowledge of IT hardware 
  • Creative problem-solving skills to help provide 1st line support to all Keyrus employees
  • A great team player
  • Fluent in French and English with Dutch as a big advantage


What we offer

Keyrus offers a working environment and projects that attract the best people working in Data, Digital and Business Transformation. Working on diverse and challenging projects, you will have the opportunity to develop multi-disciplinary skills to help you build a strong career path.

To support you in this we have a digital learning platform with access to over 30,000 training courses as well as courses created by our experts. We dedicate a generous training budget that allows you to manage your career path at a pace that suits you. 

We have also implemented an Agile Performance Management framework, where strength-based coaching, aligned company goals, alongside regular check-ins and feedback managed throughout the year are at the heart of our people management strategy.

We have a generous salary package where we offer a car, petrol card, DKV insurance, net allowances and a cafeteria plan, amongst other benefits!

Keyrus gives you the chance to develop your career alongside leaders in data, digital and management and transformation. Our project and clients at the heart of data and digital transformation changing the world we live in for the better, making data matter.

 Who we are

Keyrus, creator of value in the era of Data and Digital.

Keyrus is dedicated to helping enterprises take advantage of the Data and Digital paradigm to enhance their performance, facilitating and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability.

Keyrus in Belgium employs 200 highly skilled consultants and is part of the international Keyrus Group, an international player in consulting and technologies and a specialist in Data and Digital. Created in 1996, listed on Euronext's Eurolist, with consolidated revenues of €286.7m in 2019 and with more than 3200 employees in 19 countries, the Keyrus Group offers the performance, solidity and know-how of a large professional services organisation, whilst preserving the agility of a young company.

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Brussels

Keyrus
1853 Grimbergen Directions jobs@keyrus.be +32 2 706 03 00 View page

Workplace & Culture

We have a dedicated Fun team of employees to organise all our events! How cool is that?! 🎉

Whether it is a Halloween competition, a family day, knowledge sharing sessions or just a theme party...it's always fun to meet your colleagues. Our welcoming offices are available to anyone not working at the client site or from home. We also promote a healthy life-style by organising sports events and challenges 🏃, but also offering free fruit in the office but if you prefer, the coke and coffee machines work as well 😉. 

Already working at Keyrus Belgium?

Let’s recruit together and find your next colleague.

email
@keyrus.com
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